Shipping & Delivery

Shipping

In most instances orders will be shipped within 24 hours.

All orders are shipped from our Australian Warehouse in Sydney NSW.

Standard orders are shipped using several different courier options, selected depending on the destination, size and weight of the order.

Express orders are generally shipped with Australia Post.

Shipping Outside of Australia

International orders are generally shipped with Australia Post, FedEx or DHL.

Please note that returns are not accepted for orders outside of Australia.

Tracking & Delivery

Once your order has been dispatched you'll receive notification via email with your tracking details. You'll also be able to access your tracking details via your Customer Account. Once your order is shipped it is your responsibility to track you order and if not home when delivery is attempted, work through the redelivery process with the courier.

You can always contact us for any enquiries regarding your delivery via online chat, whatsapp or info@banwood.com.au